Glass Party Policies
Our goal is for your child to have a fun and memorable birthday party. While fun and art are priorities, safety is also foremost. Therefore, customers planning a party at our studio must be aware of and agree to these policies.
Parties are booked for the appropriate amount of time for the option you select. This allows instructions to be given, children to design their tile, studio staff to clean up, and then cake can be served. We have found that the timing of our parties work out well for most people. However an additional half hour can be purchased for $25. Unfortunately we do not have a freezer, so we recommend a small cooler for ice cream or anything frozen.
Your party will be set up in the glass area and the seating will be appropriate for the number of guests in the party. A party helper will be provided to assist and instruct.
The studio will be open to regular customers during the party. Our glass area is also very small. For space and safety reasons, we are unable to accommodate the parents of party guests. Our studio is small and seating is limited. We need to be able to move through the studio and having guests observing is disruptive and dangerous. Guests that need to stay can do so as long as they are seated at another table and painting during the party. Making this clear in your invitations will generally take care of this issue, however there will be a $5/person charge added for any non-painting guests other than two party parents.
Parties generally work very well and without incident. Occasionally, very active children find it difficult to remain seated. Since glass is sharp and has the potential for injury it is unacceptable to have children running through the studio. Our staff will try to control this, but it will be up to the party parents to ultimately discourage this type of behavior. We will have to charge you for any broken items due to uncontrolled children. We also ask that if you do bring party favors, no noise makers are included for the sake of our other studio customers.
When working with glass there is always the potential for injury. While safety is always our top priority it is important to acknowledge this risk. We provide safety goggles and gloves for each party guest. While these safety materials help to minimize the risk of injury, there is still the potential. It is up to the party parent to ensure all guests keep their safety goggles and gloves on at all time.
When booking a glass party, you hereby assume all risks and hazards incidental to participation in this activity and do hereby waive, release, absolve, indemnify and agree to hold harmless the provider/merchant for any claim arising from participation of your child and guests at the party.
All pieces from the party will be wrapped and boxes together. The party parents are responsible for picking up all party pieces. Individual pick up is not available for birthday parties.
We require a one week notice for any changes to the time or date. There is a $20 deposit to hold your time. We require a 72 hour notice for any cancellation to receive store credit. Unfortunately we cannot give refunds.